I started the new year with an order off my site, which those of you who follow me on Twitter knew about. You know what clinched the order though? The fact that shipping was only $2.00. Well that was a total mistake since Canada Post barely allows a letter to be mailed for that. I did an estimate on the Canada Post website and it's going to cost, on the high end, about $57 to expedite the package, and $20 to mail it regular mail. I checked on the US Postal Services site, and it would cost me less to mail it from the States to Canada. Sad state of affairs.
I emailed the lady who put in the order, and told her my dilemma. I offered to mail it via USPS but it would have to be mailed out next weekend, not this weekend like I had offered earlier. She and I went back and forth, and bottom line is she would like the soaps mailed to her in whatever means is best for me.
This was a good lesson for me, make sure my website is in proper order. I have a secondary site on Meylah, and on that one I have put in shipping costs which are more in line with what is reasonable, which could be another reason why I haven't had any orders off that site.
Have you made any mistakes that could potentially cost you?
|First order of 2014|